Product: EMC Smarts VoIP Performance Reporter

Smarts VoIP Performance Reporter
Critical Voice over IP performance reporting

EMC Smarts VoIP Performance Reporter generates Microsoft® Word-based reports that cover service-level analysis, operational metrics, and business-level management statistics. With Voice over Internet Protocol (VoIP) Performance Reporter, you gain the customized VoIP performance reports you need to make properly informed decisions.

VoIP Performance Reporter, a flexible reporting product for enterprises and managed service providers, helps you ensure and improve VoIP-related service levels.

Descriptive & Technical Info

Data Sheet

Analyst Reports

Frost & Sullivan: Creating Business-Class VoIP— Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment

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EMC Smarts VoIP Performance Reporter delivers:

Features	Benefits
Ease of use	Create reports with just a few mouse clicks when you use the intuitive interface of VoIP Performance Reporter.
Customizable options	Tailor built-in reports to meet your branding, style, content, and audience requirements.
Powerful trend identification	Generate reports whenever you need them and for any interval to get detailed trending information that can help to diagnose and troubleshoot complex problems.
Thorough reporting	Produce reports based on factors like call load, server use, device configuration and registration, gateway and trunk use, and gateway and trunk capacity planning as well as patterns and issues related to device group calling, call failures, and voice quality.
Comprehensive VoIP management	Identify and isolate potential network service by adding EMC Smarts VoIP Availability Manager's availability and root-cause analysis capabilities.

Available Evaluation Software.

Product Name	Operating Environment

Smarts IP Availability Manager -EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.

Smarts Service Assurance Manager -EMC Smarts Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources to assess the health of your information infrastructure—and its effect on your business.

Smarts VoIP Availability Manager -EMC Smarts VoIP Availability Manager isolates the root cause of VoIP service issues so that you can locate, prioritize, and resolve problems that affect the business and your users.

Smarts VoIP Performance Manager -EMC Smarts VoIP Performance Manager delivers in-depth, real-time views into the performance of Voice over IP (VoIP) services and the telephony infrastructure on which they rely.

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