Product: EMC Smarts Service Assurance Manager

Smarts

Service Assurance Manager
Intelligent, advanced IT management

EMC Smarts Service Assurance Manager is the cornerstone of the EMC Smarts network management suite. Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources, and it works with the EMC Smarts Global Console or EMC Smarts Business Dashboard to provide a real-time, end-to-end perspective on your information infrastructure, its health, and its effect on the business-critical services that it supports.

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EMC Smarts Service Assurance Manager delivers:

Features	Benefits
Single integration point	Eliminate high-cost silo management by managing IT services and their underlying infrastructure across multiple tools and domains.
Console/web displays	Gain multi-tier visibility into your complex distributed infrastructure, including web-based dashboard views.
Tool leverage	Complement the tools and systems you already have in place and consolidate them into Service Assurance Manager.
Status tables	Get at-a-glance status of key groups such as customers and services.
Security assurance	Validate EMC security controls and help satisfy procurement requirements with Common Criteria Certification.

Available Evaluation Software.

Product Name	Operating Environment

Business Dashboard -EMC Smarts Business Dashboard accesses realtime analysis via a customizable, web-based user interface that features tight security, role-based privileges, and single sign-on.

IP Availability Manager -EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.

VoIP Performance Reporter -Receive customized VoIP performance reports, so you can measure VoIP performance, better understand service levels and capacity requirements, and maximize use.

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